FAQs
Diffuser Specialist Inc.
Do you ship nationwide?
Yes—as master distributors, we proudly ship ceiling light covers, lenses, and diffusers to commercial, industrial, and residential customers nationwide and around the world. Whether you’re a consumer, purchasing manager, contractor, or homeowner, we deliver the exact solutions you need—quickly, reliably, and wherever your project takes you.How do I make sure I'm ordering the right product?
Customer service is our priority, and we take steps to verify that clients are ordering the correct products. We typically request precise measurements and a clear photograph of the lighting diffuser from an appropriate angle. This allows our team to accurately identify the required product(s) before processing your order, helping to avoid potential delays and the inconvenience of returns.How do I determine the size of a light diffuser wrap lens?
These lenses often appear similar to one another, making it essential to order the correct size. Our special orders page features a detailed step-by-step guide that includes a printable worksheet for tracing the lens and a convenient form for submitting your sketch with your order. We also welcome phone calls if you need additional clarification.Do you accept credit cards?
Yes, we accept payment via all major credit cards.Will you ship to consumers?
While our primary focus is serving commercial and industrial clients, we do ship directly to individual consumers.


